Absolutely not! No contracts, no stress is our policy. You may stop or start service as needed to accommodate your needs, as long as you remember to cancel service a minimum of 24 hours in advance, and preferably sooner.

Different clients have different preferences in this area. Choices include:

1. Leave a key for us and tell us where it is during the signup process. Please specify what you want us to do with the key when it is finished, whether it be to place it back where it was found or leave it in the house in a specific location, etc.

2. Provide us with the garage or electronic entry code.

3. Use a "realtor"-style combination lock box to safely secure a key somewhere on the premises and provide us with the code and location of the box at the time of booking.

4. If you are home, of course, you can just let us in but don't forget to let us know how you would like us to secure your home when leaving if you will not be home when our team departs your home.

We generally do not set exact appointment times due to the nature of cleaning times and travel time variances. We can, however, provide you with an arrival time window if you would like us to. Just email us or give us a call. We will do our very best to meet your needs based on our availability.

If you have an "inside only" cat or dog that may try to slip out when the cleaners come in or out, please advise us in advance so we can be aware and take care to not let them out when we are entering or exiting your home. Occasionally, there is a pet that will hang out by the door, waiting for an opportunity to slip by someone who is opening the door to enter or exit. If you have a pet who may do this, please be sure to let us know, and please consider containing the pet. We will always be aware and do our best to help in this area, but we can't guarantee that a pet roaming free would not be able to slip out past us if they were intent on doing so. Please communicate this concern to us, whether you will be home or not.